Formal & Informal emails/letters

First of all, check the differences between Formal, Informal & Neutral English.


  • We shall look at and discuss the following presentation on Formal Letters in class:
    Alternatively, you can download the PDF file here.
  • EXERCISE:
    Complete the following Complaint Letter activity.

  • Here’s an example of how to write an Informal Email or Letter:

Check this website for more Useful Phrases in informal emails.